Returns
At Fly Athletics, we strive to provide high-quality cheer gear and apparel that you love. However, if you’re not completely satisfied with your purchase, we’re here to help!
Returns & Exchanges
Timeframe: Returns and exchanges are accepted within 30 days of receiving your order.
Condition: Items must be unworn, unwashed, and in their original packaging with tags attached.
Non-Returnable Items: Custom cheer uniforms, personalized items, and clearance products are final sale and cannot be returned or exchanged.
How to Return
- Submit a Request – Email our support team at info@flycheergear.com with your order number and reason for return.
- Receive Approval – Once approved, we’ll provide return instructions.
Thank you for shopping with us. Please note that all sales are final on all Pro-Shop items. We do not offer exchanges or refunds on any items purchased.
By completing your purchase, you acknowledge and agree to this policy. We encourage you to carefully review your order before finalizing your purchase.
If you have any questions or need assistance, please contact our customer support team.
Refunds
Thank you for shopping with us. Please note that all sales are final on all Pro-Shop items. We do not offer exchanges or refunds on any items purchased.
By completing your purchase, you acknowledge and agree to this policy. We encourage you to carefully review your order before finalizing your purchase.
If you have any questions or need assistance, please contact our customer support team.
Refunds & Processing
- Refunds are issued to your original payment method within 7-10 business days after we receive and inspect your return.
- If exchanging, we’ll ship your new item once the return is processed.
For any questions, contact our team at info@flycheergear.com. We appreciate your support and look forward to keeping you flying high!
Shipping Policy
At Fly Athletics, we are committed to delivering your cheer gear quickly and efficiently. Please review our shipping details below:
Processing Time
- Orders are processed within Monday – Friday business days (excluding weekends and holidays).
- Custom and pre-order items may have longer processing times, which will be noted on the product page.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24-48 hours for tracking updates.
Lost or Delayed Shipments
Fly Athletics is not responsible for shipping delays caused by carriers, weather, or other unforeseen circumstances. If you experience a delay, please contact the shipping provider with your tracking number. For any shipping-related inquiries, please reach out to info@flycheergear.com.
